I make sure teams build the right thing.
I'm a Business Analyst working at the seam between business and engineering. Right now I'm the sole BA on four concurrent product builds at Tech Exactly, working directly with clients across the UAE, KSA and Ireland — owning each from discovery and BRD/FSD/SRS through to UAT sign-off as Product Owner.
The results matter more than the documents:
What I bring
- Requirements with no loose ends — discovery, interviews and workshops turned into BRD/FSD/SRS, UML and user stories with airtight acceptance criteria.
- End-to-end delivery ownership — Product Owner across multiple live products: backlog, sprint ceremonies, UAT and client sign-off, all the way to a clean release.
- International client engagement — translating ambiguous briefs from clients in the UAE, KSA and Ireland into delivery-ready scope for cross-functional teams.
- Proof in data — Power BI, SQL and Excel to validate decisions and show impact, not just opinions.
BBPS-integrated bill-payment & fintech platform — 10+ payment categories and a first-of-its-kind real-time rent payment via Credit Card over IMPS.
AI-powered mental-health support app (iOS & Android) — 24/7 AI assistance in Arabic & English within a clinician-approved safety boundary.
Passive night-safety app commissioned by the Western Region Drug & Alcohol Task Force — geofenced monitoring that alerts ICE contacts without the user asking for help.
Multi-tenant waste-management SaaS digitising every bin service across industrial sites — GPS-validated mobile app plus a web admin panel with audit-grade records.
Event-communication app (iOS & Android) replacing WhatsApp/email for E2P Group across racing, training and corporate driving events, with a full event-lifecycle admin panel.
Power BI study of India's EV market (2022–24): growth, brand share, state-level adoption and a go-to-market roadmap.
Segmentation and engagement model that cut customer churn by 26.54%, with call-centre KPI analysis.
Consumer-interest and opportunity dashboard mined from Google Trends across 60+ countries.
Sales & manufacturing insights: operational efficiency, market penetration and discount-pattern analysis.
Pinpointed high-risk routes and root causes to steer rail-safety policy and emergency preparedness.
Full BRD for a retail platform: 35 requirements across 7 modules, stakeholder register, RACI and a risk register.
End-to-end loan lifecycle: 34 user stories across 10 modules with acceptance criteria and edge cases.
AS-IS → TO-BE redesign of employee onboarding: 65% faster and 80% less manual effort.
ExcelAnalytics
Power BIBI
SQLDatabase
ClickUpPM
PostmanAPI
LucidChartDiagrams
NotionDocs
ClaudeAI
LovablePrototyping
- Managing multiple concurrent product projects owning the full delivery lifecycle from requirement elicitation through to client UAT sign-off.
- Translate ambiguous client briefs into structured BRDs, FSDs, SRS documents, UML diagrams, wireframes, and product roadmaps ensuring zero misalignment between client expectations and development output across all active projects.
- Function as Product Owner managing backlogs, facilitating sprint ceremonies, writing and prioritising user stories, and keeping every sprint aligned to agreed client goals in Agile/Scrum environments.
- Engage directly with international clients and end users for discovery and feedback, then translate inputs for dev teams eliminating interpretation gaps at both ends of the delivery chain.
- Led BA delivery on a BBPS-integrated bill payment platform defining end-to-end transaction flows for 10+ payment categories and ensuring full RBI regulatory and BBPS compliance throughout the build.
- Defined requirements for a first-of-its-kind real-time rent payment feature via Credit Card using IMPS, eliminating delays from traditional payment methods and expanding the platform’s addressable user base.
- Drove process improvements in requirement documentation and delivery coordination and contributing to shorter UAT cycles, reduced rework, and fewer production defects, resulting in approximately 30% improvement in operational efficiency.
- Supported requirement gathering, functional documentation, and stakeholder coordination across multiple IT initiatives assisting development teams in translating business needs into structured deliverables.
- Performed data analysis using SQL and Excel to support KPI reporting and business decision-making; assisted with UAT planning, defect tracking, and release coordination.